How to win friends and
influence people
Dale Carnegie
HOW TO WIN FRIENDS AND
INFLUENCE PEOPLE
Kisi ne theek hi kaha hai, kisi bhi
insaan ko influence kar unse kaam
nikalyana ek art hota hai… Aur Is
book mein diye gaye principles ki
madad se aap isi kalaa kosikhenge.
inn principles ko jaan kar naa sirf aap
apna confidence badha sakhtein
hain, balki logon ko positively
influence karne ka tareeka bhi seekh
saktein hain. Phir chaahein aap ek
student ho, ek businessman ho
yaa phir aap apne doston k beech
popular hona chahtein ho.
thoda sa samay de kar inn principles
ko practice karte hi aap apne aas
paas k logo se apna koi bhi kaam
aasaani se kara sakte ho. Toh chaliye
sabse pehle hum unn fundamental
techniques ki baat kartein hain, jinse
aap logon ko aasaani se handle kar
sakte ho
PRINCIPLE 1 – Don’t criticise,
condemn or complain.
yaani logo ki kadwe sabdon mein
Aalochna, Ninda aur Shikayat na
karein.
Principle l hum se yeh kehta hai ki
kisi bhi vyakti ki aalochna ya ninda
karne se pehle hum us vyakti ko
samajhne ki koshish karein, ki who
vyakti is tarah se bartaav kyun karta
hai aur iske pichhe ki wajah kya hai.
Sach maaniye yeh aalochna aur
ninda karne se jyada faaydemand
hoga, kyunki aisa karne se us
vyakti ke sath sath ham mein bhi
sehensheel hone ke bhaav jagruk
hote hai.
Is priniciple ko khud the great
Abraham Lincoln ne bhi follow kia
tha, ek baar unhone apna experience
share karte hue kaha k “mein pehle
apne virodhiyon ko publically khub
criticize kia karta tha, lekin ek baar
ek virodhi ne unke criticism se
pareshaan hokar unhe Talwaar se
maarne ki dhamki de daali, jiske
baad se hi Abraham Lincoln darr
gaye. Aur unhone kisi ko bhi directly
aritinin lennnnhard din Itnahi
baad se hi Abraham Lincoln darr
gaye. Aur unhone kisi ko bhi directly
criticize karna chord diya. Itna hi
nahi… Lincoln khud yeh baat batate
hain k woh dusron ko bhi yahi salah
dene lage ki directly criticize karna
nuksaandaayak ho sakta hai. isiliye
kabhi bhi hume sahi dhang se pesh
aana chahiye.
PRINCIPL-E 2-Give honest and
sincere appreciation.
Yaani Puri Imaandari aur achi niyat
ke sath saamnewale ki prashansha
karein
Ek aisa bhi tarika hai jisse hum kisi
bhi insaan se kuch bhi karwa sakte
hai aur Principle 2 yahi sikhata hai
ki kis tarah se hum aisa karne me
kaamyab ho sakte hai. Agar hum
Tahe Dil se aur puri imaandari ke
sath kisi vyakti ki prashansha karte
hai toh iski chhap us vyakti ke dilon
dimaag se zindagi bhar nahi chhut-ti.
Who hamesha aapki is prashansha
ko sanjoy rakhta hai aur aise me yeh
laajmi ho jata hai ki who aapki kahi
hui baat ko mane.
Aur aapko pasand kare. For eg,
conatriintinn ninhtlemannnarla
Aur aapko pasand kare. For eg,
Construction sight k manager ko
ek badi dikkat ka saamna tab karna
padta jab mazdur unke saamne toh
unki baat maankar safety head gar/
helmet pehen lete… lekin unke jaate
hi who us helmet ko mikaal dete.
Aise mein us manager ne ek alag
tareeka apnaya.
Unhone ne is bar
bade hi pyaar se mazudron se kaha
ki kya unhe yeh helmets ache nahi
lag rahein ? ya fir inki fitting kharaab
hai? Agar aisa nahi hai, toh unhe yeh
helmets pehen ne chahiye… kyuki
yeh unki safety k liye hi ban hai. Who
nahi chahte k unke kimti workers ko
chot lage. Yeh sunte hi azduron ne us
waqt se hi helmets rozana pehen na
shuru kar dia. Aur us manager kay eh
tareeka kaam aaya.
PRINCIPLE 3 – Arouse in the other
person an eager want.
Principle 3 – Kisi Anya Vyakti ke mann
me utsukta jagruk karna sikhiye
yaani logon ko positively encourage
yaa motivate kijiye Iska bada
sadharan sa example hai, jab aapke
paas ek bahut hi zabardast idea hai
toh, logon ko yeh kabhi na sochne
sadharan sa example hai, jab aapke
paas ek bahut hi zabardast idea hai
toh, logon ko yeh kabhi na sochne
de ke woh idea aapki hai balki usko
badi hi samajhdhari se logon ke
dimaag me ghol do taaki unko lage
ke yeh ideasirf aapka hi nahi unka bhi
hai. Aisa karne se log isse apni yojna
samajhkar aur bhi jyada madadgaar
sabit honge. Is manovigyanik soch ka
hum badi aasani se apne professional
life me istemal kar sakte hai.
Author Dale Cardnigie apna hi ek
experience share karte hue batate
hain kek baar Brookyn Institute of
Arts & science mein who students
k liye bade hi successful authors ko
guest lecture k liye bulana chahte
the. Problem yeh thi k sabhi authors
kaafi busy the. Is liye Dale ne
laghbagh 150 students k saath mil
kar ek khat likha aur inn authors ko
bhej diya. Iss khat ko padhte hi yeh
sabhi busy authors apne apne desh
ko chord Brooklyn mein lecture k liye
pahuch gaye. Aakhir us letter mein
aisa kya likha gaya tha? Well dale ne
isi principle ka faayda uthaya.
Ils lettornar cabhi 150 students
hain k ek baar Brookyn Institute of
Arts & science mein who students
k liye bade hi successful authors ko
guest lecture k liye bulana chahte
the. Problem yeh thi k sabhi authors
kaafi busy the. Is liye Dale ne
laghbagh 150 students k saath mil
kar ek khat likha aur inn authors ko
bhej diya. Iss khat ko padhte hi yeh
sabhi busy authors apne apne desh
ko chord Brooklyn mein lecture k liye
pahuch gaye. Aakhir us letter mein
aisa kya likha gaya tha? Well dale ne
isi principle ka faayda uthaya.
Us letter par sabhi 150 students
ne sign kia tha, aur unn writers se
binti ki k agar unke jaise mahaan
writer
apna samay nikaal kar unhe
sikhaenge toh yeh unn students k
liye garv ki baat hogi. Bhai aisa letter
padh kar toh koi bhi pighal jaae!! Toh
yeh thi apne aas-paas k logon ko
k
handle karne ki kuch tarkeebein. Ab
hum umeed kartein hain k aap bhi
logo se deal karne wali apni social
skills ko mazbut bana lenge!
How to win friends and
influence people
Dale Carnegie
Yeh baat toh aap bhi maanoge. K koi
bhi insaan us vyakti ka kaam pehle
karta hai yaa us vyakti ki baat manta
hai jise woh pasand karte ho! Toh
phir chaliye aap bhi sunn lijiye un
techniques k baare mein jiski madad
se log aapko pasand karne lagege.
PRINCIPLE 1- Become genuinely
interested in other people.yaani Sahi
maayno me logon me apni dilchaspi
dikhana
Agar aap chahte hai ki log aapko
pasand karein, aur agar aap sachchi
dosti kayam karna chahte haitoh
is principle ko hamesha dhyan me
rakhein. Agar hum kisi ka sachcha
dost banna chahte hai toh humein
puri lagan se unke liye apne waqt
ke sath sath apna mann bhi invest
karna hoga aur apne swarth ko pare
rakhna hoga. Jiska ek bahut hi sahi
udahran yeh hai, ki jab hum kisi ke
sath dosti ki shuruwat karte hai aur
agar isi shuruwati samay me usi ki
SduIT UUSLI KI SLUTuval Kalle ndl dui
agar isi shuruwati samay me usi ki
matra bhasha me baat karte hai toh
who vyakti hamein jyada pasand
karta hai.ab isse humara matlab yeh
bilkul nahi hai k aap logo ki haan
mein haan milaaye.
For eg, kisi bhi successful business
interview ka raaz aakhir kya ho sakta
hai? Well former Harvard president
Charles W. Eliot kanusaar successful
business interview k peeche koi bada
raaz nahi hai. Yahan Aapko bas ek
hi cheez karni hoti hai. Aur who hai
saamne wale insaan ko kaafi baariki
se sunna. Unmein badi dilchaspi
dikhana. Kyuki aap agar unhe
ehemiyat dete ho toh who bhi aapko
zabardast reponse dene lagtein hain.
PRINCIPLE2 – Remember that a
person’s name is to that person
the most important sound in any
language.Har insaan ke liye uska
apna naam sabse jyada jaruri hota
hai. warna aise hi thodi naa har koi
apne naam ko roshan karna chahta
hai.
Famous writer Shakespeare ne
bakhoobi kaha hai What’s in a name?
Famous writer Shakespeare ne
bakhoobi kaha hai What’s in a name?
yaani ‘Naam me kya rakha hai’ lekin
sahab shayad yeh baat bhul gaye ke
har insaan ke liye sabse jyada jaruri
hota hai uska naam. Kyuni naam ki
wajah se hi humein ek dusre se alag
hote hai. Naam har insan ki pehchan
hoti hai aur agar hum kisi insaan
ko uske naam se bulaye toh yeh
jyada kaargar sabit hota hai. Aur yeh
principle aap apne se niche tabke ke
sath aajma kar dekh sakte hai. Jaise
driver, waiter ya office ka chaprasi.
Apna naam sunna har kisi ko pasand
hota hai.
PRINCIPLE 3 – Talk in terms of the
other person’s interests. Principle 3-
Dusre Insaan ke interests ki baatein
karein.Hum agar kisi ke sath jyada
der tak bina bore kiye baatein karna
chahte hai toh yeh principle humein
yaad rakhna hoga ke humein us
insaan ke interest ki baatein karni
chahiye. Isse aap dono ki baatein aur
bhi jyada interesting ho jayengi aur
kaafi der tak chalengi. Jaise hum
agar kisi insan se pehli baar milte hai
aur sirf apne bare me hi baat karte
kaafi der tak chalengi. Jaise hum
agar kisi insan se pehli baar milte hai
aur sirf apne bare me hi baat karte
jate hai toh isse us insan ka interest
dheere dheere kam hota hua nazar
aayega… lekin agar hum us insan
ke uske interest ki baatein karte hai
toh aap ke sath sath us insan ko bhi
aapse baat karne me maja aayega.
Ab jaise ki William Lyon jo ki ek
literature k professor hain, batatein
hain k jab who 10 saal k the toh who
apni aunty k yaha weekends spend
kiya karte the. Ek shaaam ek middle
aged aadmi unki aunty se milne
pahuchein aur kuch samay unki
aunty k saath bitaane k baad unhone
apna sara dhyaan nanhe William par
lagaya. Us waqt unhe boats mein
kaafi dilchaspi thi, is liye who visitor
bhi unse boats k baare mein hi baat
karne lage, unhe us aadmi se baat
karne mein kafi maza aa raha tha.
Aur jaise hi who wahan se chale gaye.
Nanhe William ne unki tareef apni
aunty se karna shuru kr dia. Lekin
who tab chaunk gaye jab unki aunty
ne unhe bataya k who aadmi new
who tab chaunk gaye jab unki aunty
ne unhe bataya k who aadmi new
York mein ek lawyer the, aur unhe
darasal boats mein koi ruche nahi,
who toh sirf tumse baat karna chah
rahe the, aur tumhari batein vo is liye
itni dilchaspi se sunn rahe the kyunki
who ek gentleman hain.
PRINCIPLE 6 – Make the other person
feel important-and do it sincerely.
Logon ko ehemiyat dijiye. Aur unhe
mehsus karayein ke wo khaas hai.
Jaisa ki humne Principle 5 me bataya
ki dusre insan ka interest build
karna bahut jaruri hota hai aur yeh
mumkin ho pata hai us insan ke
interest ke bare mein baatein karne
se aur ab is principle se humein yeh
pata chalta hai ki us insaan ko khaas
saabit karana bhi utna hi jaruri hai.
Yeh bahut jaruri hai ki hamari baaton
se dust in an ko yeh lagne lage
ke who hamare liye bahut maayne
rakhte hai. Isse aapke aur us insaan
ke bich ke rishte aur bhi gehre hote
chale jayenge.
Yeh principle aapko is choti si story
se clearly samajh aa jaaega. Ek din
Yeh principle aapko is choti si story
se clearly samajh aa jaaega. Ek din
David apne kuch sharabi doston
ko late night ek party k baad safely
apni car mein ghar pahucha rahe
the. Lekin tabhi sign board dekhne
k baawajud David ne jaan bujh kar
galat turn le liya, aur tabhi unhe
ek traffic police officer ne rok liya,
unhone David se pucha “Kya tum
jaante ho mene tumhe kyu roka
hai” Ab agar is situation mein, David
baaki logo ki tarah Traffic police ko
rude reply dete toh woh phans jaate.
Lekin David ne badi hi samajhdaari
aur imaandaari se apni galti maani
aur saath hi saath yeh bhi keh diya
“I’m sorry sir, mein jaanta hu k meine
galti ki hai, aur sign board dekhne k
baawajud mene galat turn liya.
Jo bhi jurmaana hai mein bharnek
liye taiyaar hu, apni duty nibhaane
k liye aapka bohot shukriya. Desh
ko aap jaise police officers ki hi
zarurat hai” ab yeh sunte hi maano
police officer k kaano mein David
ne shehed ghol diya ho. Unhone
naa sirf David ko maaf kiya balki
baaki logo ki tarah Traffic police ko
rude reply dete toh woh phans jaate.
Lekin David ne badi hi samajhdaari
aur imaandaari se apni galti maani
aur saath hi saath yeh bhi keh diya
“I’m sorry sir, mein jaanta hu k meine
galti ki hai, aur sign board dekhne k
baawajud mene galat turn liya.
Jo bhi jurmaana hai mein bharne k
liye taiyaar hu, apni duty nibhaane
k liye aapka bohot shukriya. Desh
ko aap jaise police officers ki hi
zarurat hai” ab yeh sunte hi maano
police officer k kaano mein David
ne shehed ghol diya ho. Unhone
naa sirf David ko maaf kiya balki
unka license lautakar apne sharabi
doston ko safely ghar pahuchaane ki
zimmedaari par shabashi bhi di. Aur
wahan se bina jurmaana khi unhe
jaane diya.Bhai waah David!!Toh
dekha doston, Inn sabhi principles ko
ab aap achi tarah se jaan chuke ho.
Toh inhe practice kijiye aur dekhiye ki
kis tarah aapke aas paas k log aapko
k
pasand karne lagenge,
How to win friends and
influence people
Dale Carnegie
How to Win People to Your Way of
Thinking Logo ko handle karne aur
logon k favrioute ban-ne k baad ab
hum jaanege ki Apni Soch se logo ko
kaise jeetaja sakta hai
PRINCIPLE 1- The only way to get
the best of an argument is to avoid it.
Principle 1 – Ek zabardast Argument
ko ek hi tareeke se jeeta jaa sakta
hai aur woh hai use avoid karke. Jee
haanAakhirkar hum is conclusion
par aa chuke hai ki duniya me kisi
bhi argument ka best result pane
ke liye kya karna chahiye aur woh
hai uss Argument ko avoid karna.
Kisi bhi argument ko usi tarah
avoid karna chahiye jis tarah hum
kisi nashedi yaa sharaabi ko avoid
karne ki koshish karte hai. Kyunki
aamtor par koi bhi argument bas ek
hi note par khatam hoti hai aur who
hai asehmati. Kyunki 10 me se 9 log
argument ke baad is baat par aur bhi
jyada sure ho jate hai ke unka manna
argument ke baad is baat par aur bhi
jyada sure ho jate hai ke unka manna
aur unki soch sahi hai. Aur isse aapas
me aur bhi jyada mat bhed paida ho
jate hai. Isliye behtar yahi hai ki ise
avoid kiya jaye.
—
PRINCIPLE 2-Show respect for the
other person’s opinions. Never say,
“You’re wrong.”
Principle 2 – Dusro ki Opinion ki ijjat
karo, Yeh kabhi na kehna ke, ‘Tum
Galat Ho’
Hum kisi ki burayi sidhe sidhe nahi
kar sakte. Aisa karne se hum kisi ko
apna dushman khud bana sakte
hai. Kyunki bahut kam log aise hai jo
apni burayi sunna pasand karte hai.
Kisi ko yeh kehna ke woh galat hai
use bura feel karne par majbur kar
sakta hai balki aap yeh keh sakte hai
ki kaise woh apni khaamiyon ko dur
kar sakte hai. For eg, Sochiye k aap
ek company k manager hain. Aur
company mein incentives dene ka ek
naya system laana chahtein hain.
Toh aap apne system o kis tarah
present karenge? Zyada tar log yeh
batatein hain, k current system mein
Iraban lhamivan bain aur nbir anna
Toh aap apne system o kis tarah
present karenge? Zyada tar log yeh
batatein hain, k current system mein
kahan khamiyan hain, aur phir apne
new idea ko defend ya promote
karne mein jut jaatein hain. Lekin
yeh ek galat rasta hai. Meeting mein
yeh sabse pehle yeh puchna zyada
behtar rahega k sabhi k mutaabik
on going system mein kya problems
hain, phir apne ideas ko saamne
rakhte hue unke opinions jaane. Is
tarah se naa sirf aapke idea ko accept
kia jaaega, balki usme sabhi kaafi
interested ho jaaenge.
PRINCIPLE 3 – If you are wrong,
admit it quickly and emphatically.
Principle 3 – Agar aap galat hai toh
turant hi apni galti ko maankar maafi
maang lena aapke liye faaydemand
rahega.Jab hum kisi baat me sahi
hote hai toh humare andar ek alag
hi confidence hota hai jo hamari
baaton me aur hamare behaviour
me saaf saaf dekha ja sakta hai lekin
jab hum kisi baat me galat hote hai
toh hamara confidence gir jata hai
aur sath hi hum apne aap ko defend
jab hum kisi baat me galat hote hai
toh hamara confidence gir jata hai
aur sath hi hum apne aap ko defend
bhi karne ki koshish karte hai, lekin
humein yeh principle dhyan me
rakhna hoga ki jab kabhi hum galat
hote hai toh hume turant hi use
accept kar lena chahiye,
Yeh baat hamare purvaj hamesha
se hi kehte aarahe hai ki apni galti
maanne se koi chhota nahi hota.
Aur yeh baat humein yeh principle
bhi sikhata hai ki humein apni galti
ko sweekar kar lena chahiye. Kyunki
galti karne ke baad use defend karne
se jyda faaydemand yeh hai ki apni
galti ko muskurahat ke sath maan
lein. Iska siddha udaharan author
Dale Carnegie ne apne real life
incident ko share karte hue is kitab
mein bataya hai, Dale ne bataya k
woh apne pet dog ko jungle mein
walk k liye le jaate the, kyuki jungle k
aas paas koi bhi nahi hota is liye woh
use chain se nahi baandhte the.
Lekin ek din ek police inspector ne
unhe is tarah dekh liya aur author
ko jamkar daant lagai saath hi saath
anh khilah dinlenali hanranar
Lekin ek din ek police inspector ne
unhe is tarah dekh liya aur author
ko jamkar daant lagai saath hi saath
yeh bhi keh diya k agli baar agar
unhone unke pet dog ko khule aam
dekha toh woh unhe court mein le
jaayenge. Ab kuch dino tak toh Dale
Carnegie ne police man ki baat maan
kar apne pet dog ko chain se bandh
kar rakha taaki aas paas k log aur
baki chote jaanvar surakhshit rahein.
Lekin ek din firse dale ne apne
kutte ko apni chain se nahi bandha
aur is baar dobara usi inspector ne
Dale ko dekh liya/ lekin isse pehle
ki inspector kuch bol paate, author
Dale ne khud hi apni galti maante
hue unse keh diya k sorry mene
k
dobara aapki baat nahi maani mein
kitna gairzimmedaar hu. Yeh sunte
hi police officer ka dil maano pighal
gaya ho. Unhone kaha aree koi baat
nahi itne pyaare dog ko baandhne
ka aakhir kiska mann karega. Lekin
fir bhi Dale apni galti k liye maafi
maang rahe the. Aur police officer
ne unhe maaf kar diya who bhi bina
kuch kahe.Toh dekha doston, Dale
ailhanti hail anni
Liabilant bauen
jaayenge. Ab kuch dino tak toh Dale
Carnegie ne police man ki baat maan
kar apne pet dog ko chain se bandh
kar rakha taaki aas paas k log aur
baki chote jaanvar surakhshit rahein.
Lekin ek din firse dale ne apne
kutte ko apni chain se nahi bandha
aur is baar dobara usi inspector ne
Dale ko dekh liya, lekin isse pehle
ki inspector kuch bol paate, author
Dale ne khud hi apni galti maante
hue unse keh diya k sorry mene
dobara aapki baat nahi maani mein
kitna gairzimmedaar hu. Yeh sunte
hi police officer ka dil maano pighal
gaya ho. Unhone kaha aree koi baat
nahi itne pyaare dog ko baandhne
ka aakhir kiska mann karega. Lekin
fir bhi Dale apni galti k liye maafi
maang rahe the. Aur police officer
ne unhe maaf kar diya who bhi bina
kuch kahe.Toh dekha doston, Dale
ki yahi baat hume sikhaati hai k apni
galti maan lene se masla aasaan ho
jata hai… aur hume zyada takleef ka
saamna nahi karna padta.
How to win friends and
influence people
Dale Carnegie
PRINCIPLE 8 – Try honestly to se
things from the other person’s p 0
of view.
Principle 8 – saamne wale vyakti
soch ko samjhe. Kai baar hamari
nazron me ek insaan kaafi galat
hai lekin hamari soch se theek p
us insaan ke mann me yeh bhaa
hote hai ki who bilkul sahi hai. ya
hoti hai apni apni soch, jo jaruri
ki hum sab ki ek jaisi ho. Humein
apne aap ko unki jagah par rakh
sochne ki koshish karni chahiye
hum unhe behtar tareeke se san
ne me kaamyab ho payenge.Aur
shayad is kahani se aap is princip
ko thoda behtar samajh paaenge.
Mr. Carter apni patni ko hamesha
ek baat k liye taane kaste the, ki
aakhir who sara samay garden
mein paudho ko sawaarne mein
kyu beetati hai… Mr Carter ki baton
se pareshaan hone k baad bhi Mrs.
Carter unhe kuch nahi kehtin, lekin
se pareshaan hone k baad bhi Mrs.
Carter unhe kuch nahi kehtin, lekin
ek lambe samay k baad soch vichaar
kar aakhir kaar Mr. carter ko apni
galti ka ehsaas hua. Unhe pata chala
kunki patni ko gardening karna
kitna pasand tha, aur yeh kunhi
ki wajah se Mr. Carter ka garden
sabse badhiya tha. Lekin apni patni
ki tareef karne k bajay who unhe
daatan karte. Aakhir kaar Mr. Carter
ne garden mein vyast apni patni se
maafi mangi, aur unki taareef karte
hue unke saath garden mein time
bhi spend kia. Kuch is tarah Mr. carter
ne apni patni k vicharo ko samjha aur
apni zindagi behtar banai.
PRINCIPLE 10 – Appeal to the nobler
motives.
Principle 10 – Hamesh ek ache aur
nek kaaran ko dyaan mein rakhein.
Aam taur par log 2 tareekon se react
karte hai ek jo unka mann kehta hai
aur dusra jo unhe thik lagta hai. Inn
dono baton mein fark hai. Logon ka
us raaste ko chunna jyada aasan hota
hai jo unhe sahi lage. Lekin asliyat
mein ek acha insaan hamesha is
baat ka khayal rakhta hai ke uske
• 11.1
mein ek acha insaan hamesha is
baat ka khayal rakhta hai ke uske
kisi bhi bartaav se logo par kya asar
hoga. Yaani who apne Noble Motive
ko kabhi nahi bhulta. Aur yahi baat
naturally uske liye faaydemand hoti
hai.
PRINCIPLE 11 – Dramatise your ideas.
Principle 11 – Apne sabhi ideas ko
bade hi zabardast tareeke se pesh
karein. Kayi baar sirf sach kehna hi
kaafi nahi hota. Aapko sach ke sath
thoda bohot masala bhi lagana hota
hai aur apne sach ko ya apni soch
ko aur bhi jyada interesting banana
padta hai. Aapko kisi showman ki
tarah bade hi naatkiya dhang se
apne aap ko present karna hota hai,
uske baad hi aapko attention mil
sakti hai. Kayi baar hum kuch baaton
ko samjhane ke liye alag alag tarah
ki ranneeti apnate hai kyunki hum
jante hai ki saaf lafzo me kehna kaafi
nahi hoga.
Jaise hum filmo me dekhte hai, koi
kitni bhi sadharan si sachchi kahani
kyun na ho lekin filmkaar ko use
apne darshak tak pahunchane ke
live naatkiva roon annana binadta
Jaise hum filmo me dekhte hai, koi
kitni bhi sadharan si sachchi kahani
kyun na ho lekin filmkaar ko use
apne darshak tak pahunchane ke
liye naatkiya roop apnana hi padta
hai theek usi tarah humein apni
soch ko naatkiya roop dena jaruri
ho jata hai. Aisa hi kuch kia Indiana
ki katherine Williams ne, jinhe apni
job mein kuch dikkat ho rahi thi, aur
who yeh problem apne boss k saath
share karna chaah rahi thi. Lekin
aisa nahi ho paya. Unke boss apne
busy schedule ki wjah se unse apni
meeting ko taal rah the, aur naa hi
unki secretary theek se jawaab de
rahi thi. Ek hafta yuh hi beetne wala
tha aur Katherine ko jawaab chahiye
tha.
Finally unhone apne boss ko ek note
likha jiske andr ek formal letter bhi
tha. “Mein jaanti hu aap kitne busy
honge. Apne schedule ki wajah se
lekin aap please mujhe is form mein
2 blanks ko bhar kar mujhe de diiye.
Pehla k aap mujhe kis date par mil
rahein hain, aur dusra k aap mujhe
aapna kitna samay denge” yeh
dekhte hi Catherine k boss impress
A <
ranein nain, aur ausra k aap mujne
aapna kitna samay denge” yeh
dekhte hi Catherine k boss impress
hue aur unhone Catherine ko turant
hi meeting ki.jiske baad finally unki
problem solve hui.
PRINCIPLE 12-Throw down a
challenge.
Principle 12-logon ko positively
Challenge karien. Taaki who apna
best kar paaye.Ek bohot bade
behavorial scientist Frederic ne apni
saalon ki research se yeh jaanne ki
koshish ki hai ek chhoti si factory me
kaam karne wale majdur se lekar ek
badi company ke senior executive tak
ke liye motivating factor kya hota hai.
Frederic ne hazaaron workers se yeh
jaanne ki koshish ki unhe protsahan
kahan se milta hai, jisme unhone 3
cheezom ka zikr bhi kiya, tankhwa,
aaramdayak kaam karne ki jagah
ya phir kuch aur. Jab is research ke
result saamne aaye toh who Frederic
ko chaunkadene wale the, Kyunki
result hi kuch aise the.
Darhasal logo ko sabse jyada
khud unke kaam ne hi motivate
kiva tha. jisse veh saaf ho dava tha
kahan se milta hai, jisme unhone 3
cheezom ka zikr bhi kiya, tankhwa,
aaramdayak kaam karne ki jagah
ya phir kuch aur. Jab is research ke
result saamne aaye toh who Frederic
ko chaunkadene wale the, Kyunki
result hi kuch aise the.
Darhasal logo ko sabse jyada
khud unke kaam ne hi motivate
kiya tha, jisse yeh saaf ho gaya tha
Jyada tankhwa aur achchi working
environment se jyada logon ko unke
kaam ne prabhavit kiya tha. Isse yeh
saaf hota hai ki agar kisi ka kaam hi
interesting ho aur exciting ho toh log
aur mann laga kar kaam karte hai,
aur unhe kisi aur cheez ki jarurat nahi
padti motivate hone ke liye. Aur sath
hi sath apne aap aur jyada nikharne
ke liye log khud mehnat karte hai
taaki who competition me bhi bane
rahe aur apne aap ko aur nikhar sake.
Kyunki jahan baat challenge ki aati
hai toh log challenge me bane rehne
ko aur apne aap ko saabit karne ke
liye jee jaan se mehnat karte hai.
How to win friends and
influence people
Dale Carnegie
Ek leader banna ek badi quality hoti
hai.jiski samaj ki har vyakti ko zarurat
hai. Toh chaliye jaan te hain k logon
ko bina bhadkaaye yaa naraaz kiye
hum kis tarah change kar sakte hain
PRINCIPLE 1- Begin with praise and
honest appreciation.
puri imaandari ke sath logon ki
taareef karein.Taareef aur prashansha
ke sath agar hum apne din ki
shuruwat karte hai toh isse hum kisi
bhi insaan ke bartaav me alag hi
chamak dekhte hai. Jaise hum apni
office me subah subah jate hai aur
apne co-workers se milte hai aur
agar unke sath badi hi garmjoshi
ke sath milna hota hai toh phir din
bhar aapke sath sath unka mood bhi
thik bana rehta hai. Agar hum kisi ki
tareef me kuch baat karte hai toh yeh
baat kaafi lambe arse tak yaad rehti
hai aur isse aapke aur us insaan ke
rishte ko aur bhi jyada majbuti deti
hai.
Udhaaran k taur par agar aap kisi se
pehli bar mil rahein hain aur aapko
yeh nahi pata kunse baat kaise krien
yaa kis topic par karien, toh sabse
pehle aapko us insan ko observe
karne k baad unki kisi khaas cheez
yaa kaam ki tareef krni chahiye… aisa
krne se who insaan naa sirf aapke
saath comfortable hone lagte hain…
blki aapko psand bhi kar lete hai.
Yaani ek teer se do nishane.
PRINCIPLE 2 – Call attention to
people’s mistakes indirectly.
Principle 2-Galtiyan sabse hoti
hain, aap unki Galtiyaan batao lekin
indirectly. Jisse ki unhe buran aa
lage. mushkilein tab badh jati hai
jab humein kisi ko unki khaamiyan
batani ho, ya phir jab humein kisi
ki aalochna karni ho. Is principle
se hum yeh sikhte hai ki jab kabhi
humein aisa karna ho toh, yeh baat
hamesha yaad rakhein ki kisi bhi
insan ki aalochna karne se pehle
uski tareef karna jaruri hai, us insan
ko pehle yeh batayein ke uski
khoobiyaan kya hai. Aisa karne se vo
insaan kam bura manta hai. Agar
bum Trici liburauius uelilibominn
• Ретпе учгисчупгто
khoobiyaan kya hai. Aisa karne se vo
insaan kam bura manta hai. Agar
hum kisi ki burayi ya uski khamiyan
siddha siddha batate hai toh aise me
uska bura manne ki possibility badh
jati hai.
Maslan, John apni steel ki companies
mein se ek k paas se guzar rahe the,
aur tabhi unhone waha kuch workers
ko no smoking board k theek neeche
smoke karte dekha. Lekin john
ne unhone sidhe sidhe daantne k
bajaaye, unn workers ko ek ek cigare
pakda di aur kaha “Mujhe acha
lagega agar aap sabhi yeh cigare piye
lekin bahar jaa kar” Unn workers ko
samajh aa gaya tha kunki Galati kya
thi. Bhai aise insaan ko aakhir kaun
nahi pasand karega.
PRINCIPLE 4 – Ask questions instead
of giving direct orders.
Principle 4 – Sidhe sidhe orders
dene se behtar hai ke sawal puchein
jaaye. Agar wakayi me Hum chahte
hai ki apni ek alag pehchan banaye
aur logon ke beech apne aap ko
stand out karna chahte hai toh
Yeh principle bohot jyada mayne
stand out karna chahte hai toh
Yeh principle bohot jyada mayne
rakhta hai. Kyunki is principle ki
madad se hum yeh sikh sakte hai
ki kis tarah se hum apne aap ko ek
leader ke taur par ubhar sakte hai.
Isme sabse eham baat yeh hai ki
hum kisi ko siddhe aadesh dene
se behtar unse sawal kar sakte hai,
jaise ke is udahran me, ek baar ek
chhoti si factory ke manager ko is
baat ki chinta sata rahi thi who aur
unke factory me kaam karne wale
employee waqt par apne client ke
order ko pura kaise karenge.
Toh aise naajuk waqt par us manager
ne apne employees ko jyada mehnat
ke sath kaam karne ke aadesh
denenke bajaaye sabhi employees ko
bulaya aur unse meeting ki, aur sabhi
si kuch sawaal kiye, jiske baat jo result
saamne aaya who wakayi kaabile
taarif tha. Manager ne employees se
sawal kiya. “hum is order ko kis tarah
se sambhal sakte hai?” iske baad
manager ne kuch aur sawal kiye…
jaise, “kya koi kuch sujhav de sakta
hai ki is order ko kaise pura kiya ja
sakta hai?” “Kya koi tareeka hai jisse
hai ki is order ko kaise pura kiya ja
sakta hai?” “Kya koi tareeka hai jisse
hum time ko manage kar order ko
pura karein?”
Ab ek ke baad ek sabhi employees se
alag alag tarah ke sujhav aana shuru
ho gaye jisse kaam ko pura karne
me kaafi jyada aasani hui. Jahan
pehle order ko pura karne ki tension
sirf manager ko thi ab wahin sab
employees ne milkar is jimmedari
ko apna bana liya tha aur sabhi ka
attitude ‘hum milkar yeh pura kar
sakte hai’ me badal gaya tha. Aur hua
bhi kuch aisa hi, Order ko samay par
pura kar liya gaya.
Ab isme samajhne wali baat yeh hai
ki agar Manager ne shuruwat me hi
apne employees ko aadesh diya hota
ke kaam ko kisi bhi haal me samay
par pura karna hai toh shayad aisa
kar pana mumkin nahi hota lekin
Manager ne samajhdhari dikhate
hue apne employees se meeting kar
kuch sawal kiye aur nateeja saamne
tha. Isi tarah se aap bhi is principle ko
apnate hue leader banne ki ek eham
quality ko apne andar dhal sakta hai.
How to win friends and
influence people
Dale Carnegie
PRINCIPLE 5 – Let the other person
save face.
Principle 5 – Dusro ka aatmasamman
badhana Agar koi insaan kabhi apni
hi najro se gir jata hai toh yeh us
insaan ke liye sabse jyada nirasha
janak hota hai aur isse bahar nikalne
ke liye us insaan ko kaafi samay lagta
hai. Kisi insan ko chhota feel karana
us insan ka aatmavishwas tahas
nahas karne jaisa hai. Kyunki aakhir
me kisi insan ke liye yeh maayne
nahi rakhta ke kaun uske bare me
kya sochta hai balki har insan ke liye
yeh jyada jaruri hai ki who khud apne
bare me kya sochta hai.
Maslan, ek 10 saal k bache ko gaane
ka shaukh tha, lekin uske teacher yeh
kehkar use demotivate kr dete hain
kuse gana nhi ganna chahiye kyuki
Kenkan use uemolivale ki cele main
kuse gana nhi ganna chahiye kyuki
uski aawaaz bhaddi hai. Par us 10 saal
k bache ki maa haar nhi maanti…
who use protsaahit karti hai, uski har
koshish par use sabaashi deti hai,
yeh wahi bacha tha jo ek din opera
singing ka badshah kehlaaya gaya,
jiska naam tha ENRICO CARUSO.
RINCIPLE Praise the slightest
improvement and praise every
improvement.
Principle 6 – Ek chhota sa sudhar bhi
taareef ka haqdar hai. Is principle
ko asal zindagi me dhaalne se aap
kisi insan ko sirf sudhar hi nahi
sakte balki us insan ko puri tarah
se badal sakte hai, us insan ka pura
transformation kar sakte hai, Aur iski
shuruwat hoti hai ek behad chote se
sudhar aur uski sarahna se. Agar hum
kisi insan ki khubiyon ko bhaamp
kar uski sarahna karte hai toh yeh
kaafi hadh tak us insan ke liye aur bhi
jyada sudhaar me madad karta hai.
каат пайтсап из пратке пус анги
jyada sudhaar me madad karta hai.
ek baat samajhna bahut jaruri hai
aalochna yani criticism se jyada
log apni sarahna se inspire hote
hai, kyunki un me who confidence
build up hota hai ke who wakayi me
aisa kar sakte hai. Tommy naam k
school k sabse sharaarti student ko
isi principle ki mdad se 4th grade
teacher Mrs. Hopskin ne sudhara.
Class k pehle hi din, Mrs. Hopskin ne
sabhi bacho ki taareef ki, aur jaise
hi tommy ki baari aayi, Mrs hopskin
ne tommy se kaha “Tommy tum ek
natural leader aur tum hi is class
ko best class banana mei is saal
meri madad karoge” us waqt se hi
tommy mano badal hi gaya ho. Har
improvement k saath who ek behtar
stdent ban ta jaa raha tha jiska sara
credit jata mrs. Hopskin ko.
PRINCIPLE 8 – Use encouragement.
Make the fault seem easy to correct.
Principle 8-logo ko motivate karein
PRINCIPLE 8 – Use encouragement.
Make the fault seem easy to correct.
Principle 8 – logo ko motivate karein.
Unhe encourage karien Agar aap
kisi se siddha siddha yeh kehte hai ki
unme kaam karne ki shramta nahi
hai aur naa hi aapko unpar bharosa
hai, toh aap us insan me kabhi bhi
sudhar nahi dekhenge kyunki aap
khud aisa kehkar saari possibility
ka gala ghont denge. Lekin agar
us insan ko yeh darshate hai ki aap
unpar pura bharosa karte hai aur
aapko yeh vishwas hai ki who apne
aapko sudhar bhi sakte hai toh
aap us insan me gazhab ka badlav
dekhenge kyunki who insan pehle
yeh maanne par majbur ho jayege ki
wakayi me usme kuch kabiliyat hai
aur dusra who puri koshish me jut
jayega ki who aapko niraash na kare.
Store owner Mr. Gomes ne yeh
bataya kunke store mein ek aise
k
employee tha jo kabhi bhi price
Store owner Mr. Gomes ne yeh
bataya k unke store mein ek aise
employee tha jo kabhi bhi price
tagging ka kaam theek se nahi karta
tha, jis wajah se kaafi zyada confusion
hoti thi aur consumer ki complaints
bhi kaafi badh jaate. Jab baar baar
bataaane par bhi us employee par koi
asar nahi hua. Toh ek din mrs. Gomes
ne unhe cabin mein bula kar pure
store k price tagging ka supervisior
bana diya. Ab bhale hi yeh aapko
bachkana lage lekin us employee
ne us k baad zabardast sudhaar
dikhaaya, aur apni zimmedarriyon
ko bakhubi nibhaya bhi. Toh dekha
aapne ki tarah Kisi ko encourage
karne ka yeh ek kaargar tareeka hai
jisse aapki leadership quality aur bhi
jyada nikhar kar samne aati hai.
PRINCIPLE 9 – Make the other person
happy about doing the thing you
suggest.
Principle 9 – Dhyaan rahein, koi bhi
wakti iab aanke kahe hue kaam ko
–
PRINCIPLE 9 – Make the other person
happy about doing the thing you
suggest.
Principle 9 – Dhyaan rahein, koi bhi
vyakti jab aapke kahe hue kaam ko
karein toh khush hokar karien aur
pure mann se karein. agar aapko
kisi se koi kaam karwana hai toh
aap apne kaam ko pehle uski marji
se karwayein aur dhyaan rakhein ke
use yeh kaam karne me khushi ho.ls
kitaab k author Dale Carnegie khud
is baat ko maante hain. Ek statement
mein unhone kaha tha “Is baat mein
do raai nahi k insaan sahi approach
aur sahi niyat se apne aas paask
logon ko bade hi aasaani se influence
kar sakta hai aur dher saare dost bhi
bana sakta hai…. lekin kisi bhi insaan
se uske marzi k khilaf apna kaam
nikalvana kisi bhi ache insaan ki
pehchaan bilkul nahi hai”
Toh doston, Yeh manna ek hadh tak
galat hoga ki in sabhi principles aur
chlonnnimnnalahonn annlen
эс иэс татагт татар та каап
nikalvana kisi bhi ache insaan ki
pehchaan bilkul nahi hai”
Toh doston, Yeh manna ek hadh tak
galat hoga ki in sabhi principles aur
approach ko aajmane ke baad aapko
wahi result milega jiski aap kaamna
karte hai, kyunki aap yeh kabhi judge
nahi kar sakte ke kaun insan kis tarah
se bartaav karega, kyunki har insan
apne aap me alag hai. Lekin jyadatar
logon ke anubhavon ko dhyan me
rakh kar yeh kehna bhi galat nahi
hoga ki
aap
in sabhi principles
aur apni in approach se logon ke
haavbhav me badlav la sakte hai.
Agar aap in sabhi principles ka
istemal karne me 10% bhi kaamyab
hote hai toh aap ek bhaut ache
leader ban sakte hai.
Dosto is book me aur bhi aise
principles hai aur hum aapko
recommend karte hai ki aap ye puri
book zarur padhe.
How to win friends and influence people Dale Carnegie Books In Hindi Summary Pdf
- Post author:armayankyadav
- Post published:January 3, 2022
- Post category:Self Help Books
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